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  • Q8 - getting around safely

    Help to fill in Q8: getting around safely for your ESA application. Find out what this means and how to correctly complete the question

  • Partners and bankruptcy

    Overview and content list for partners and bankruptcy. Read about joint debts and belongings if your partner is bankrupt and if your home is at risk

  • Armed forces and veterans

    Overview and content list for benefits for armed forces personnel and veterans

  • Changing to a water meter

    Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property

  • Appealing an ESA decision

    Find out how to appeal an ESA decision. Before you can appeal a decision made by the DWP, you might need to ask for a mandatory reconsideration

  • Credit agreements and creditors

    Consumer template letters for credit agreements and creditors. Use our template letters for help writing a letter for credit agreements or creditors

  • Applying for homeless help

    Find out how to apply to the council for help if you’re homeless. Read our advice on applying for help if you're homeless

  • Complaining about an event

    Find out when you can complain if an event wasn't what you expected or were refused admission