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• Report fake or counterfeit goods

  You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders.

• Asking your employer for changes to help you if you’re disabled

  Find out when your employer has a duty to make changes to help you with your disability

• If you have to go to a disciplinary meeting

  Find out what a disciplinary meeting is, why your employer has asked you to go to one, how to prepare, what will happen and what the possible outcomes

• An insurer approaches you to settle a claim

  What to think about before taking up an offer to settle a claim directly from another insurer

• Consumer service complaints procedure

  It’s important that you tell us if you're unhappy with the service you have received. Find out more about the consumer service complaints procedure

• Get help with discrimination at work

  Where to get help if you're being discriminated against by your employer, a company you used to work for or one you applied for a job

• Gathering evidence about discrimination at work

  Get the facts and evidence to help you take action about discrimination at work

• Creditor objects to an administration order

  Explains what happens if one of your creditors objects to the administration order and what to do if creditors are still chasing you, while the order is being set up

• The tribunal hearing

  Help about a tribunal hearing. Get information on how to prepare for the hearing, challenging the decision and what happens if you win your employment tribunal

• Selling a home

  Get information on the process of selling your home. Check how to deal with estate agents, using solicitors, exchanging contracts and completion