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Getting a job or pay rise while on Universal Credit
Find out what to do if you get a job or pay rise, when you can refuse a job offer and how a job or increased pay will affect your Universal Credit payment.
Pet gets ill or dies after buying
If you recently bought a pet and it soon becomes ill or dies you may have a right to get a refund or replacement from the trader you bought it from
Your ex-partner is taking your children without consent
What to do if your ex threatens to take your child or children without your consent - either within the UK or abroad.
Discrimination
Check if you've experienced discrimination under the Equality Act 2010 and what you can do about it.
Getting on the waiting list for a council home
Check if you can get on the waiting list and how to fill in your application. Check what happens when you're on the list.
Report human trafficking
How to identify and report human trafficking if someone you know is a victim of trafficking
Buying insurance for your mobile phone
Deciding whether to insure your mobile phone and the different types of insurance you can get for your mobile phone.
If you have a problem with a disability aid
Check your rights if you've bought a disability aid and have a problem with it, including returns, refunds, repairs, replacements, and compensation
Stopping a future payment on your debit or credit card
Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes
Dividing up money and belongings when you separate
If you and your partner separate, you need to decide how to divide your home and your pension. You also need to divide possessions and money in bank accounts