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You can't afford to top up your prepayment meter
Ways you can make your prepayment meter more affordable, and how to get gas or electricity urgently if you've run out of credit
Debt relief orders - what you need to know
Explains how much it will cost to apply for a debt relief order, where and how to pay, and whether there is help available to pay the fee
Getting travel insurance
What you need to think about before you take out a travel insurance policy
Selling your property to help pay off your mortgage debts
Check what to think about before selling your property and what to do if you won’t make enough money to pay back your debts
Applying for British citizenship
How to prepare to apply for British citizenship: the Life in the UK test, English language and residency requirements
Check if you can pay less on your water bills
Get help if you’re having trouble paying your water bills. Find out how to save money on your bills and if it's worth getting a water meter installed
How bailiffs should treat you if you're vulnerable
Find out how bailiffs should treat you if you’re ‘vulnerable’ - including if you’re disabled, if you have a mental health problem or if you have young children
If there's flooding in your rented home
Information on dealing with flooding if you're a tenant, including emergency relocation, paying the rent and temporary homelessness