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• Complaining about your water company

  The complaints process for complaining about your water bill or supply, or the standard of service you have received from your water company in the first instance and what to do if you are not happy with what the water company has said

• Using early conciliation

  Find out when you must use early conciliation, what it involves and how it affects the time limit for making an employment tribunal claim

• Making a claim on your insurance policy

  Deciding whether to make an insurance claim, how to make a claim and what to do if someone claims against you

• Complaining about a vet

  What to do if you have a complaint against your vet for negligence or misconduct

• Challenging a PIP decision - the tribunal hearing

  What to expect at a Personal Independence Payment (PIP) tribunal hearing and how best to prepare

• Do you need to pay for a debt management plan?

  Advantages and disadvantages of choosing a fee-charging debt management plan provider over on that offers a free service

• How to claim Attendance Allowance

  You can claim Attendance Allowance to help you stay independent for longer if you have an illness or disability. The money can be spent on anything

• Creditor trying to make you bankrupt

  You shouldn't ignore a statutory demand. Find out what to do if you get a statutory demand from someone who is trying to make you bankrupt