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  • Problems with your settled status decision

    Find out what to do if you’re still waiting for a decision on your EU Settlement Scheme application. What you should do if you got pre-settled status but you were expecting settled status or if you’ve been refused any status

  • Arranging a funeral

    How funerals are arranged, what services you can expect to get from a funeral director and how to get help with paying

  • Domestic violence and abuse - getting help

    Organisations which give information and advice all aspects of domestic violence and abuse, rape and sexual assault

  • Discrimination because of sex

    Updated 'see Sexual orientation discrimination' link from 'Check if you've experienced discrimination' to 'Discrimination because of sexual orientation'. Discrimination advice project: https://citizensadvice.atlassian.net/browse/CEA-5381

  • Getting married

    Information on who can get married, where marriages can take place, civil and religious services, marriages by proxy, bigamous marriages, polygamous marriages, forced marriages and second marriages

  • Making a small claim

    Find out what to do before you start a small claim, how to start one and what it involves

  • Stop your energy supplier moving you to prepayment

    If you owe money to your energy supplier, they might want to install a prepayment meter. Here are the situations where you can stop them doing

  • If you’re struggling to pay your heat network bills

    Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating