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• Problems with insurance policies

  Overview and content list for problems with insurance policies. Read our advice to help if you're having problems with your insurance policy.

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• Illegal ticketing websites

  Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

• Check if something might be a scam

  What to look for when identifying a scam, and how to protect yourself from being scammed

• Buildings insurance

  What buildings insurance usually covers, how to choose a policy and how to make a claim

• Illness insurance

  Types of illness insurance available, some of the benefits they provide and what you need to think about before taking out one of these types of policy

• Travel insurance

  Overview and content list for travel insurance. Get help on getting travel insurance, making a claim, accidents when travelling and problems with your claim

• Vehicle insurance

  Overview and content list for car insurance. Get help and advice about vehicle insurance, including getting the insurance and help when claiming.