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  • If you get a witness summons

    What to do if you get a witness summons including information on why you might get one and what happens if you don't go to court

  • Q8: dressing and undressing

    Help to fill in Q8: dressing and undressing for PIP. Find out what this means and how to correctly complete the question

  • Making child arrangements

    How to agree where your children live, who they live with and how often you'll see them after you've split up. This is also called making 'child arrangements

  • Complaining about a funeral

    What you can do if you're not happy with the service you've received from a funeral director

  • Complain about mis-sold PPI

    How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought

  • Q17 - behaving appropriately

    Help to fill in Q17: behaving appropriately for your ESA application. Find out what this means and how to correctly complete the question

  • Check your rights as a lodger

    Find out what rights you have if you're a lodger. You can also check what support you can get if you need help with housing

  • Banking – security and fraud

    Protecting yourself from fraud. What to do if you've had money stolen, been a victim of fraud or identity theft or if you've lost your bank cards or details