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• Letter to send evidence after your PIP claim form

  Template letter you can use if you need to send extra supporting evidence for your Personal Independence Payment (PIP) claim

• Credit rating - impact of an administration order

  Explains how having an individual voluntary arrangement could affect your ability to apply for credit

• Letter to complain about energy back-billing

  Use this template letter to complain if your energy supplier is trying to bill you for energy you shouldn't have to pay for - back-billing complaint

• Step 1: Check it was because of a protected characteristic

  To check if you’ve been discriminated against under the Equality Act 2010, you can check if what you experienced was because of a protected characteristic

• Eviction for rent arrears

  Details of the various types of possession orders that a judge can grant a landlord in order to evict their tenant

• If you're being evicted as a lodger

  Check how much notice your landlord has to give you to move out and what other rules they must follow

• Going to court as a witness if you're under 18

  What to do if you're under 18 and you have to go to court as a witness or a victim, including extra help you can get giving evidence

• How Universal Credit is paid

  Find out how Universal Credit is paid. You'll usually get a single payment every month paid directly into your bank, building society or credit union account

• Overview of discrimination in education

  Summarises the main themes in discrimination in education, covering identifying discrimination, who is treating you unfairly and what is the unfair treatment. Also covers situations when discrimination by schools can be lawful

• Cancelling a package holiday

  Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up