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• If your job offer is withdrawn

  Check if you can get money if you’re offered a job and then the offer is withdrawn

• Consumer template letters

  View our consumer template letters. We have a range of letter templates available for consumer issues, from faulty goods to credit agreements

• Taking action

  evidence about housing discrimination Complaining about housing discrimination Work out how much compensation you could get for discrimination Challenging an eviction with discrimination law Taking legal action for housing discrimination Get help with a housing discrimination problem

• Preparing for a disciplinary or dismissal meeting

  Find out how to prepare for a disciplinary or dismissal meeting. There are a few things you should do beforehand to make sure you are well prepared

• Get a Universal Credit advance payment

  How to get an advance payment of Universal Credit if you don't have enough money to get by while you're waiting for your first Universal Credit payment

• If your employer says you owe them money

  When you leave a job, your employer can only ask you to pay back money if it’s for something you’ve specifically agreed to in writing. Find out more

• Payment of benefits and tax credits

  Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account

• Deciding what to do about housing discrimination

  Find out what you can do to solve your problem and get everything ready before you take action