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• Cancelling a package holiday

  Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up

• Check what tips and service charges you're entitled to

  Employers must pass on all tips to their workers. Check what the Tipping Act means for you

• Claiming constructive dismissal

  Find out what you should think about before deciding to resign and claim constructive dismissal

• If you’re struggling to pay your heat network bills

  Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating

• If you're being evicted as a lodger

  Check how much notice your landlord has to give you to move out and what other rules they must follow

• Paying council tax if you’re a student

  Check if you have to pay council tax as a student. Check what the rules are if you're taking time off from your course

• What is Attendance Allowance

  You can claim Attendance Allowance benefit if you've reached State Pension age and you have a disability or illness that makes it hard for you to look after yourself

• Consumer service complaints procedure

  If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process