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• Get help from the Witness Service

  Get help from the Witness Service if you’ve witnessed or been a victim of a crime. Find out what help you can get and how to get in touch

• Public sector equality duty - taking action

  Things to think about before using the public sector equality duty to challenge a decision or policy which discriminates against you, or puts you at a disadvantage

• Domestic abuse

  Find out what you can do when you're fleeing from violence in the home, including finding emergency accommodation

• Going to your Universal Credit interview and getting a decision

  Find out what happens at your Jobcentre Universal Credit interview, including what to bring and what to do if you have any problems

• Changing your mind about something you've bought

  What you can do if you’ve changed your mind about something you’ve bought - your rights, whether you can take it back and get a refund or an exchange

• How bailiffs should treat you if you're vulnerable

  Find out how bailiffs should treat you if you’re ‘vulnerable’ - including if you’re disabled, if you have a mental health problem or if you have young children

• Fill in the ESA capability for work form

  Detailed information on how to fill in your ESA50 claim form, including advice for each question and tick box

• State Pension

  Check how much State Pension you can get and how many qualifying years you need to get the full amount

• After you've been dismissed

  Help with moving on and finding a new job after being dismissed, including benefits, getting a reference, and explaining your dismissal to a new employer

• Complaining about the condition of your shared house

  Check what you can do if your landlord doesn’t keep your home in a good condition. Check if you live in a ‘house in multiple occupation’ (HMO