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• Letter to complain about your energy supply being switched without your agreement

  Use this template letter to complain if you were switched to a new energy supplier without agreeing - fill it in, download and sent

• Getting help from a motor trade association

  How to find out if a dealer is a member of a trade association and whether they can help you sort out a problem with a dealer

• Check who's taken over your energy supply

  If your energy supplier has gone bust, check which company has taken over your energy supply

• Complaining about debt management plan providers

  How to make a complaint to your debt management plan provider and taking a complaint to the Financial Ombudsman Service if you are unhappy with the provider's response

• Your right to respect for private and family life

  Explains how the right to respect for your family and private life is protected by article 8 of the Human Rights Act 1998 and when a public authority may be breach the article

• Check the reason you were chosen for redundancy was fair

  Check if your employer can make you redundant, including discriminatory reasons for redundancy and what happens if your workplace moves or closes

• If your employer wants to dismiss you because of long term sickness

  Check if your employer can dismiss you and what processes they need to follow

• If your local council discriminates against you

  Check what you can do if you’ve been discriminated against by a public authority - including if you need to take your local council to court