Search

• Moving to another council home or housing association home

  If your council home doesn’t meet your needs, you might be able to move to a different one. Find out more about mutual exchange and tenancy transfer

• Who is responsible for repairing drains and sewers

  The difference between drains, lateral drains and sewers and who is responsible for repairing them, and asking a water company to adopt a private or unadopted sewer

• If you think you’ve been unfairly treated when applying for a job

  Find out what you can do if you weren't offered a job because of discrimination against you

• Check if you have the right to reside for benefits

  You might need to show you have a right to reside in the UK to claim some benefits. Find out what information you need and which benefits are affected

• Cancelling an insurance policy

  Your right to cancel an insurance policy you have just bought or if your circumstances have changed

• Your right to personal liberty

  Explains how the right to personal liberty is protected by article 5 of the Human Rights Act 1998 meaning you cannot be detained for reasons other than criminal activity or mental health issues

• Getting your ESA decision after an assessment

  Getting your ESA decision after an assessment from the DWP. Find out more about what happens after your work capability assessment

• Your payment card was used without your permission – distance sales

  What you can do if your payment card has been used for a distance sale purchase by internet, mail order, TV, phone or fax without your permission.

• Reporting child abuse

  If you think someone is abusing a child, you should report it immediately. Find out what to do if you're concerned and how to report child abuse

• Check what kinds of behaviour are child abuse

  What is meant by the term 'child abuse'. There is no clear legal definition of ‘child abuse’ but there are laws to protect children from harm. Find out more