Search

• Challenging a DLA decision - mandatory reconsideration

  You can challenge a decision on the DLA claim you made for your child. The first step is to ask DWP to review their decision - this is called ‘mandatory reconsideration

• Moving to another council home or housing association home

  If your council home doesn’t meet your needs, you might be able to move to a different one. Find out more about mutual exchange and tenancy transfer

• If you think you’ve been unfairly treated when applying for a job

  Find out what you can do if you weren't offered a job because of discrimination against you

• Check if you have the right to reside for benefits

  You might need to show you have a right to reside in the UK to claim some benefits. Find out what information you need and which benefits are affected

• Paying for water without a meter

  How you are charged for your water if you don’t have a water meter and what to do if you have a query about your charge

• Getting your ESA decision after an assessment

  Getting your ESA decision after an assessment from the DWP. Find out more about what happens after your work capability assessment

• Q6 - communicating (speaking, writing and typing)

  Help to fill in Q6: communicating (speaking, writing and typing) for your ESA application. Find out what this means and how to correctly complete the question

• Check what kinds of behaviour are child abuse

  What is meant by the term 'child abuse'. There is no clear legal definition of ‘child abuse’ but there are laws to protect children from harm. Find out more

• Reporting child abuse

  If you think someone is abusing a child, you should report it immediately. Find out what to do if you're concerned and how to report child abuse

• Cancelling an insurance policy

  Your right to cancel an insurance policy you have just bought or if your circumstances have changed