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• How lenders decide whether to give you credit

  Information on credit scoring, credit rating, credit reference agencies and how they decide whether or not to give you credit

• How to claim bereavement benefits

  Find out how to claim Bereavement Support Payment. For deaths before April 2017, check if you can get Widowed Parents Allowance

• Check if an IVA is right for you

  Check these steps to help you decide if an individual voluntary arrangement (IVA) is the best way to deal with your debt problems

• Problem with a car repair

  Your rights and options if you're not happy with a car repair, what to say to the garage, how to take further action

• Asking your employer for changes to help you if you’re disabled

  Find out when your employer has a duty to make changes to help you with your disability

• Check if you have the right to reside for benefits

  You might need to show you have a right to reside in the UK to claim some benefits. Find out what information you need and which benefits are affected

• Challenging a benefit decision - mandatory reconsideration

  Check what you can do if you disagree with a benefit decision made by the DWP or HMRC

• Getting a lodger

  What to think about before taking in a lodger and becoming a resident landlord