Search

• Letter for repaying debt to your energy supplier

  Use this template letter to help you write to your supplier and ask to pay your debt back in small payments

• Cancelling an insurance policy

  Your right to cancel an insurance policy you have just bought or if your circumstances have changed

• Travelling in Europe

  Find out what you need to be aware of when travelling to Europe, including making sure your passport meets the requirements for travel

• Problems with insurance policies

  Overview and content list for problems with insurance policies. Read our advice to help if you're having problems with your insurance policy.

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• Illegal ticketing websites

  Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

• Check if something might be a scam

  What to look for when identifying a scam, and how to protect yourself from being scammed

• Buildings insurance

  What buildings insurance usually covers, how to choose a policy and how to make a claim