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• Q1: listing your conditions, medications and treatments

  Help to fill in Q1: listing your conditions, medications and treatments for PIP. Find out what this means and get advice on how to complete the question.

• Dealing with rent arrears

  Check you’re responsible for paying rent arrears, find a way of affordably repaying them and make sure you're getting all the help you're entitled

• Complaining about your water company

  The complaints process for complaining about your water bill or supply, or the standard of service you have received from your water company in the first instance and what to do if you are not happy with what the water company has said

• Check you have the ‘right to reside’ for housing

  If you have pre-settled status or you’re waiting for a decision from the EU Settlement Scheme, check how to show you have the ‘right to reside’.

• Challenging a working or child tax credits decision - mandatory reconsideration

  How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration.

• Staying in your council home when someone dies

  Check if you can take over a council or housing association tenancy. Check what happens if you can’t take over the tenancy

• Before you get work done on your home

  Check how to comply with permissions and regulations, avoid building disputes and problems with home improvements, renovations and repairs.

• Moving from DLA to PIP

  Find out if you'll have to move from Disability Living Allowance (DLA) to Personal Independence Allowance (PIP) and how to do this.

• Medical evidence

  Find out how to get and submit medical evidence with your ESA50 form. This helps give the DWP an idea of how your condition affects your ability to work.

• Getting your tenancy deposit back if you rent privately

  Find out how to get your deposit back from your landlord when your tenancy ends and whether your landlord can keep your money to pay for damage or breakages.