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• Insurance claims

  Overview and content list for insurance claims. Read our advice about making a claim on your insurance and when an insurer approaches you to settle a claim

• Buying or repairing a car

  Information about buying or repairing a car. Get help if you have problems with a used car or repairing a car, if the car you bought is hire purchase and more

• Looking after people

  Overview and content list for looking after people. Read our advice on help and support for carers and managing affairs for someone else

• Applying for homeless help

  Find out how to apply to the council for help if you’re homeless. Read our advice on applying for help if you're homeless

• Making a tribunal claim

  Information about making a tribunal claim. Get help if you want to make a claim, preparing for a tribunal case, writing a witness statement and more

• How bailiffs should treat you

  Information about how bailiffs should treat you. If you feel you have been mistreated, you can find out more about complaining about bailiffs

• Stopping bailiffs

  Overview and content list for stopping bailiffs. Read our advice about what you should do and your rights when dealing with bailiffs

• Grievance meetings

  Overview and content list for grievance meetings. Find out more about dealing with grievances at work, complaining about a problem and how to write a letter