Search

• Letter to 'make time of the essence': services

  Use this letter to give a trader a final deadline when they're taking too long to start or finish a job

• Ending a hire purchase or a conditional sale agreement - letter

  Letter to end a hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more

• Letter to cancel or return goods bought online, over the phone or by mail order

  Letter to cancel an online, phone or mail-order sale during the 14 day 'cooling off' period

• Check post collection and delivery times

  Find out when your post will be delivered by Royal Mail, and collected from your nearest post box

• Adding a debt to your administration order

  Explains how a debt can be added to an administration order, which was accidentally missed off the original application

• Check if your dismissal is unfair

  Find out if you can claim unfair dismissal, if you've been dismissed for a fair reason, and if you've been discriminated against

• Harassment by creditors

  How creditors are supposed to behave when they are trying to recover their money, what kind of behaviour is not acceptable and how to tell if you are being harassed

• Challenging a PIP decision - mandatory reconsideration

  How to challenge a Personal Independence Payment (PIP) decision with DWP and applying for mandatory reconsideration

• Medical evidence

  Find out how to get and submit medical evidence with your ESA50 form. This helps give the DWP an idea of how your condition affects your ability to work

• If you want a refund for travel because of coronavirus

  Check what you can do if you’ve booked travel and you can't go because of coronavirus