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• Solve an ongoing consumer problem with a business seller

  The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR

• Using your Blue Badge

  Where you can use a blue badge and how to display it properly to avoid getting a parking ticket

• Find an approved garage

  Find UK Garages approved by the Motor Industry Code of Practice for Service and Repair

• Return faulty goods

  Find out when and how you can return faulty goods for a refund, repair or replacement

• Check how bankruptcy affects your belongings

  Find out what you can keep when you’re bankrupt. You can usually keep the things you need to live - for example your clothes, furniture and cooking equipment

• Letter to cancel a credit agreement before it starts

  Use this letter to let a creditor know that you want to withdraw from a credit agreement before it is executed

• Help for disabled travellers

  How to apply for and use a Blue Badge, and what to do if you're refused one. How to get a Motability car or get help with transport costs.

• Vehicle insurance

  Overview and content list for car insurance. Get help and advice about vehicle insurance, including getting the insurance and help when claiming.

• Appealing a parking ticket

  How to appeal a parking charge notice, penalty charge notice or fixed penalty notice in England and Wales

• Letter to complain about faulty goods bought on hire purchase

  Letter to the credit provider about a problem with goods bought on hire purchase