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Home credit (Doorstep loans)
Information about what home credit is, checking whether a home credit lender is licensed and how to compare home credit loans products.
Moving home and water bills
What you should do when you are moving home, informing your water company and making sure you pay the right water bills.
If there are pests or vermin in your rented home
Check if your landlord is responsible for dealing with infestations. Check if the council can help with mice and rat problems
If there's flooding in your rented home
Information on dealing with flooding if you're a tenant, including emergency relocation, paying the rent and temporary homelessness
Save money heating your home
Check if you can save money on your energy bills by adjusting your central heating. Check how to heat your home in a more energy efficient way.
Getting on the waiting list for a council home
Check if you can get on the waiting list and how to fill in your application. Check what happens when you're on the list
Make your home more energy efficient
Save energy at home to reduce your bills. Find ways to improve your home’s energy efficiency so you can save money on electricity and gas.
Problem with building work, decorating or home improvements
What to do if you're not happy with building or home improvement work, what your rights are, what to say to the trader, how to take further action, where to get more help.