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• If your landlord didn’t follow deposit rules

  Check what you can do if your landlord didn't protect your deposit or give you the right information. Check if you can get compensation

• If your mortgage lender takes you to court

  What to do if you get court papers, including how to fill in your defence form and what will happen at court.

• Applying for an administration order

  Tells you the form to use to apply for an administration order, what paperwork you need to give to the court and how joint debts are treated.

• Taking legal action for housing discrimination

  How to deal with your discrimination problem in court, including which forms to fill in and what happens in court.

• The rules about making a court claim

  The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court.

• How the DWP makes a decision on PIP claims

  How Personal Independence Payment (PIP) claims are assessed by the Department for Work and Pensions, and information on the descriptors and scoring used.

• Problems with goods - letter before court action

  Letter to send as a last attempt to ask a trader to sort out a problem before you take court action.

• Letter to confirm the DWP has given you more time to send your PIP claim form

  Template letter you can use to confirm an extension to the deadline for returning your Personal Independence Payment (PIP) form.