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• Reducing your regular outgoings

  Find out how to save on household, energy and water bills, your TV licence and travel costs.

• Preparing to go to court as a witness

  How to get ready to go to court including information on what to wear, asking your employer for time off and what to do if you can't make the date

• What to do if someone dies abroad

  Who to contact if someone dies abroad, registering the death and making funeral arrangements including covering the costs, and whether you can claim on travel insurance.

• Letter to complain about a holiday

  Use this letter to complain about a package holiday and ask for compensation

• Using your Blue Badge

  Where you can use a blue badge and how to display it properly to avoid getting a parking ticket

• You're involved in a road accident abroad

  What you should do if you’re involved in a road accident while travelling abroad.

• Prepare for an asylum interview

  Get help preparing for an asylum interview (or ‘substantive interview’) when you apply for refugee status - it’s a chance for you to put your case across to someone from the Home Office

• Preparing for your JSA interview

  Help with getting ready for your JSA interview and discussing your claimant commitment