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  • What happens after bankruptcy

    Explains what happens after bankruptcy, including what to expect when dealing with the official receiver after a bankruptcy order has been made

  • What to do if someone dies abroad

    Who to contact if someone dies abroad, registering the death and making funeral arrangements including covering the costs, and whether you can claim on travel insurance

  • Preparing to go to court as a witness

    How to get ready to go to court including information on what to wear, asking your employer for time off and what to do if you can't make the date

  • Dealing with income tax arrears

    What happens if you miss the income tax deadline, including what the penalties are for not paying tax on time, and how to negotiate a time to pay agreement with HMRC

  • How an administration order is set up

    Sets out the steps a court goes through in setting up an administration order

  • Payment of benefits and tax credits

    Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account

  • If you're unhappy about poor service

    What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further

  • Your medication and other treatment

    The DWP wants to know about your medication and any treatment you're having - it’ll help them get a better picture of your situation