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Information your debt management plan provider must give you
Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan
Report fake or counterfeit goods
You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders
Getting sick pay when you're pregnant
Check how getting sick pay could affect your maternity pay. If you’re off sick while you’re pregnant, it can affect how much money you get
If the car you bought is still on hire purchase
Your rights and options if you find out the car you bought is still subject to a hire purchase or conditional sale agreement
Accidents and illness when travelling independently
What you should do if you’re an independent traveller and you fall ill or have an accident while you’re on holiday abroad
If a company stops trading or goes out of business
Claim money owed to you when a trader goes out of business, including checking whether they’ve gone out of business
Preparing to go to court as a witness
How to get ready to go to court including information on what to wear, asking your employer for time off and what to do if you can't make the date
Letter to complain about a loan
If you have a problem with a loan you can use this letter to complain