Search
A business takes legal action against you to recover losses for theft
What to do if you are accused of shoplifting, theft or negligence at work where the business is trying to recover compensation for alleged losses
Letter to complain about faulty goods bought from a company before 1 October 2015
Letter to complain about faulty goods and ask for a repair, replacement or refund - for things you bought before 1 October 2015.
What counts as disability discrimination
Find out more about disability discrimination in employment, access to goods and services, education, public transport.
If you’re injured because of an accident at work
What to do if you’re injured because of an accident at work. You can have your accident recorded by reporting it at work and seeing a doctor
Rules debt management plan providers must follow
Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow
Mortgages and secured loans
Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services.
If there's a leak from a neighbouring flat
When a landlord is responsible for repairing water damage caused by leaks or floods from a neighbouring property, repeated leaks, and what you can do about damaged belongings.
If you’re offered an unsuitable council or housing association home
Check if the home you're offered is suitable for your needs. Check how to refuse the housing offer if it isn't suitable