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• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain

• Q15: additional information

  Help to fill in Q15: additional information for PIP. Find out what this means and get advice on how to complete the question

• Action your creditor can take

  Overview and content list for action your creditor can take. Find out what action your creditor can take, including what to do If you're being taken to court

• If your home is on a heat network

  Find out what a heat network is and check what to do if you have problems with your heat network supplier

• Check if you have to pay a debt

  How to check liability for a debt, including time limits on debts and how to challenge a debt you think you might not be liable

• Working and child tax credits

  Check what to do if you have a problem with your working or child tax credits. Check how to challenge an overpayment decision

• Cancelling a gym membership

  When you can cancel your gym membership without paying, what to say to the gym when asking to cancel, where to get more help if the gym's not responding

• Applying for flexible working

  Check what flexible working is, how to make a flexible working request and what your employer will do next