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Check if your agency is paying you the right amount
Find out what pay you should get and what fees your agency can charge you
Moving from other benefits
Universal Credit is replacing 6 ‘legacy benefits’. Find out how moving to Universal Credit will affect you if you're already getting other benefits.
Changing your claimant commitment
Find out how to get your Universal Credit claimant commitment changed if your work coach asks you to do too much work-related activity as part of your claim.
Cancelling a package holiday
Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up
Top tips for borrowing
Top tips for borrowing money, taking out a loan or using a credit card.
If your bank account is frozen after you go bankrupt
Find out what to do if your bank account is frozen after you go bankrupt, including how to open a new account or get a prepaid debit card
If a company stops trading or goes out of business
Claim money owed to you when a trader goes out of business, including checking whether they’ve gone out of business
Claiming compensation from water companies
How to claim compensation from a water company. Read this to find out more about the standards water companies must stick to and when you can claim