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• Complaining about your letting agent

  Find out how to complain about your letting agent if you’re unhappy with their service and know when you can take court action

• How an administration order is managed over time

  Explains how an administration order is managed, including how payments work, reviews and what happens when the order ends

• Challenging a homeless decision

  Check if you can ask the council to review their decision. Check how to ask them for a review and what you can do if they don’t change the decision

• Challenging what the CMS says you should get

  Find out how to ask the CMS for a review or a variation, for example if your circumstances have changed

• Getting information about your discrimination case

  How to use the questionnaire procedure before taking legal action to get information on how you have been discriminated against by a person or organisation

• Buying insurance for your mobile phone

  Deciding whether to insure your mobile phone and the different types of insurance you can get for your mobile phone

• Renew an Attendance Allowance claim

  If you were told you'd get Attendance Allowance for a fixed period, you'll need to renew your claim before the fixed period ends

• Check what happens if you win your employment tribunal case

  Find out what you can do if your employer won't pay compensation, if you have to pay tax on your compensation and if compensation will affect your benefits

• Withholding rent because repairs haven't been done

  The procedure that social housing tenants must follow if you decide to use your rent to pay for repairs and the risks of withholding rent when the landlord has not carried out repairs

• About your health condition, illnesses or disabilities

  You have a chance to say more about your illness or disability when you send back your capability for work questionnaire (ESA50 form