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• If you're unhappy about poor service

  What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further

• You might have to go to court as a witness

  What to do if you've been told you might have to go to court as a victim or witness including information on who'll contact you about the trial

• If your job offer is withdrawn

  Check if you can get money if you’re offered a job and then the offer is withdrawn

• If you're an adult on Disability Living Allowance

  You can’t make a new claim for DLA if you’re 16 or over. Check what to do if you have a problem with your DLA

• Getting paid when you leave a job

  Check if your final pay when you leave a job is right and what steps to take if it isn't

• Help with filling in the Attendance Allowance form

  Filling in the Attendance Allowance form can be difficult - read our advice on how to fill in the Attendance Allowance claim form

• Workplace pensions

  Types of pensions provided by employers including occupational, personal and stakeholder pensions and what happens when you change jobs

• Paying back an Income Support overpayment

  Find out the different ways you can pay back an Income Support overpayment, including in instalments

• Challenging a Child Benefit decision - mandatory reconsideration

  Ask HMRC to re-think their decision about your Child Benefit. How and when to ask for mandatory reconsideration

• Preparing for your ESA medical assessment

  What will happen at the assessment, what to take with you, how to answer questions from the healthcare professional, what will happen next