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  • Stop getting junk mail

    Get help on how to reduce the amount of junk mail you get. There are some actions you can take to stop getting junk mail, follow these steps to reduce

  • Household contents insurance

    What household contents insurance normally covers, how to choose a policy and how to make a claim

  • Moving home

    Overview and content list for help moving home with your energy services. Find out who your supplier is and getting your new home connected to a supplier

  • Make a complaint

    Get help making a complaint about your energy supplier. Find out more about contacting your supplier about a problem and complaining to the energy ombudsman

  • Problems with paying your water bill

    Read our advice about problems paying your water bill, including information if you need help paying with the WaterSure scheme.

  • Complaints about your water supply

    Overview and content list for complaints about water supply. Read advice about claiming compensation from water companies and making a complaint to the company.

  • Get emotional support if you’ve been scammed

    Find out where you can get emotional or financial support if you've been scammed

  • Return faulty goods

    Find out when and how you can return faulty goods for a refund, repair or replacement