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• Paying back a working or child tax credits overpayment

  Change how quickly you repay a tax credits overpayment, and find out about other ways to pay

• How to claim Housing Benefit

  How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too

• Save money using your electrical appliances

  Check the average costs of using your electrical appliances and devices. Find ways to save electricity and reduce your energy bills

• Discrimination because of sexual orientation

  Taking action about discrimination on the grounds of sexual orientation, explaining when it is unlawful or not unlawful and organisations which can help

• If there's a child protection conference for your child

  Explains what a child protection conference is and when a local council can call for one to be held

• Challenging a Child Benefit decision - mandatory reconsideration

  Ask HMRC to re-think their decision about your Child Benefit. How and when to ask for mandatory reconsideration

• Preparing for your employment tribunal hearing

  Find out what you can do to prepare for the hearing, what to do if you need to delay it, who can go with you, what you should have with you

• Check if a financial service has followed the rules

  Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain