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• Problem with an app, software or download

  Your right to a refund or repair if there’s a fault with digital content like software, downloads and apps

• Make an offer to non-priority creditors - joint letter

  Joint letter template to offer money to non-priority creditors. Use this letter when you have some money available and need assistance putting it in writing

• No money to pay non-priority creditors - joint letter

  Joint letter template for when you have no money available to offer to your non-priority creditors. This template is to be used for guidance

• Apply for SMI

  How to apply for support for mortgage interest (SMI) if you get benefits

• If your agency stops giving you work or treats you unfairly

  Check if you can take action against your agency if your agency stops giving you work or treats you unfairly. Find out more

• What happens to your home when you separate

  Whether you rent or own the property you live in, you need to decide what will happen to your home if you and your partner split up

• If you used to get Income Support

  Check what you can do now Income Support has ended. For example, checking you were paid the right amount

• If you used to get income-based JSA

  Check what you can do now old style income-based Jobseeker’s Allowance has ended. For example, challenging a decision or claiming other benefits