Search

• Benefits - introduction

  An overview and content list for introduction to benefits. Find out more about benefits and what benefits you could be entitled

• Types of borrowing

  Overview and content list for types of borrowing. Read our advice on the different types of loans you can get to understand which loan is right for you

• If you've been sanctioned

  Get help if you've been sanctioned while on universal credit. We have advice on how to check your sanction and challenging it, and how to get hardship payment.

• Getting financial advice

  Information on choosing a qualified financial adviser, how much advice will cost, a checklist of things to think about before seeing an adviser and how to make a complaint

• Banking

  Overview and content list for banking. Read our advice on getting a bank account, complaining about banks, stopping a payment and more

• Personal Independence Payment

  Information on eligibility for claiming Personal Independence Payment (PIP), how to fill in the claim form and how to challenge a decision

• Changing your claimant commitment

  Find out how to get your Universal Credit claimant commitment changed if your work coach asks you to do too much work-related activity as part of your claim.

• Your energy supplier has gone bust

  What happens if your gas or electricity supplier stops trading, and what you should do next