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Payment of benefits and tax credits
Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account
If you’ve been told your energy supply will be disconnected
What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support
If your employer says you can't work for a competitor
Find out what you can do if your employer tries to stop you starting a new job, and check if you’re affected by restrictions in your contract
How to read your smart gas meter
Find out how to get a reading from your smart gas meter or your meter's in-home display
Decide if prepayment is right for you
Understand the advantages and disadvantages of a prepayment meter, and decide whether you want one
Complaining about housing discrimination
Complain about discrimination you've faced from a landlord, letting agent or someone else who’s involved in your housing
Problems with buying and selling a home
Check the main problems you might have when buying or selling a home. Check how to deal with issues with estate agents, surveyors, valuers, buyers and sellers
If you get a witness summons
What to do if you get a witness summons including information on why you might get one and what happens if you don't go to court