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If there's a leak from a neighbouring flat
When a landlord is responsible for repairing water damage caused by leaks or floods from a neighbouring property, repeated leaks, and what you can do about damaged belongings
When can you use the public sector equality duty?
Explains when you can use the public sector equality duty to challenge decisions or policies which discriminate against you, or put you at a disadvantage
Asking the council to review their decision to evict you
Ask the council to review their decision to evict you if you’re an introductory or demoted council tenant. Find out how to make your case to keep your home
Rules debt management plan providers must follow
Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow
The Human Rights Act 1998
Explains what the Human Rights Act 1998 is and how it protects the rights set out in the European Convention on Human Rights
If your energy supplier has increased your direct debit payments
Why your payments may go up, checking your payments are correct, agreeing new monthly payments
If you can't keep to your jobseeker's agreement
What to do if you can’t keep to your jobseeker's agreement because of illness, emergencies or changes to your situation
If the council decide your landlord has to do repairs
Check what your landlord has to do if the council have inspected your home and sent them a legal notice. If the council haven’t helped, find out how to complain.