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  • Getting a smart meter installed

    What smart meters are, when you can get one installed, whether you can refuse a smart meter, smart meter specifications and how to save money with a smart meter

  • Charging orders

    Information about what you can do if a creditor applies for a charging order against your property

  • Asking the council to help you get repairs done

    Asking the council to help you get repairs done Ask the council to check if your rented home needs repairs If the council decide your landlord has to do repairs Ask the council for money or help to do repairs Letter to complain to the council if your landlord hasn’t done repairs

  • Lodging and subletting

    Check your rights if you're a lodger or you have a lodger. Check your rights if you sublet from someone, or if you want to sublet your home to someone.

  • Mortgage problems

    Check what help is available if you’re struggling with your mortgage payments, and what to do if your mortgage lender wants to evict you

  • Stopping bailiffs taking your vehicle

    Check how to stop bailiffs taking your vehicle and get it back if it's been clamped

  • If the council decide your landlord has to do repairs

    Check what your landlord has to do if the council have inspected your home and sent them a legal notice. If the council haven’t helped, find out how to complain.

  • Starting a homeless application

    Find how to apply to the council for help if you’re homeless