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• If your employer says you've resigned

  Find out what you can do if your employer says you've resigned but you want to keep your job. You can also check your options if your employer won't give you your job back

• Plastic cards

  Introductory information about the various types of plastic cards available, covering credit cards, store cards and charge cards, and prepayment cards

• Student housing - living in halls

  Explains the housing status of students living in halls of residence provided by their university. Also covers rent, deposits, administration fees, bills and council tax

• If you're working too many hours

  Check how many hours your employer can ask you to work and if you have to do overtime. Check how you can ask to reduce your hours

• If the structure of the building you live in isn’t safe

  Check what to do if you think your building isn’t safe. You can also check who needs to pay for structural repair works if you’re a leaseholder

• Ask the council to check if your rented home needs repairs

  If you’ve reported repairs to your landlord and they haven’t done anything, find out if the council can help you get the work done

• If there's flooding in your rented home

  Information on dealing with flooding if you're a tenant, including emergency relocation, paying the rent and temporary homelessness

• Pet gets ill or dies after buying

  If you recently bought a pet and it soon becomes ill or dies you may have a right to get a refund or replacement from the trader you bought it from