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• Your energy supplier has gone bust

  What happens if your gas or electricity supplier stops trading, and what you should do next

• Check if you're working more than the 48-hour limit

  Check if you're working more than the legal limit of 48 hours a week. Find out what you can do if your employer is asking you to work over the limit

• Check if you can get Housing Benefit

  Check if you can claim Housing Benefit to help pay your rent - most people have to claim Universal Credit instead.

• Getting PIP after you’ve reached State Pension age

  Check if you can claim Personal Independence Payment (PIP) after State Pension age, and the rules if your condition gets worse

• Switching energy supplier or tariff if you’re renting

  Find out if you can switch supplier and whether you need to ask your landlord

• Complaining about bailiffs

  Find out how to complain about bailiffs if you’ve been treated badly - and know what you can do if you’ve already complained

• Consumer template letters

  View our consumer template letters. We have a range of letter templates available for consumer issues, from faulty goods to credit agreements.

• How an administration order is managed over time

  Explains how an administration order is managed, including how payments work, reviews and what happens when the order ends