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• Banking

  Overview and content list for banking. Read our advice on getting a bank account, complaining about banks, stopping a payment and more

• Your energy supplier has gone bust

  What happens if your gas or electricity supplier stops trading, and what you should do next

• Debt relief orders explained

  Overview and content list for debt relief orders explained. Read our help and advice to get a better understanding about debt relief orders

• Check if you can complain about mis-sold PPI

  Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you

• Letter to get a loan fee refunded when the loan hasn't been received

  Use this letter to get a refund of a fee for a loan when the loan has not been given within 6 months

• Mortgages and secured loans

  Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services.

• Personal loans

  Information about secured and unsecured personal loans, how they work and how to compare different loan products

• Do you need to pay for a debt management plan?

  Advantages and disadvantages of choosing a fee-charging debt management plan provider over on that offers a free service