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• Cold called by a debt management plan provider

  How to complain if you are cold-called by a debt management company - uninvited contact by phone, text, email or in person at your door

• Buying event tickets safely online

  Advice on how to buy event tickets safely online. Find out what to look for when buying tickets to an event online to make sure it's safe

• Get compensation if you have a power cut

  How to claim compensation if your gas or electricity supply is interrupted, when you're entitled to compensation, how much you'll get

• How to get a debt relief order

  Sets out the steps you need to follow in the process of applying for a debt relief order

• Misled by a debt management plan provider

  How to complain about a debt management plan provider if they have misled you in their marketing, advertising or promotion, or made other misleading claims

• How to get a debt management plan

  Things to think about before you set up a debt management plan. Read about the steps you should follow to get a debt management plan

• What to do if your mobile phone is lost or stolen

  Find out what to do if your mobile phone is lost or stolen. You should report it to your network provider, and if it was stolen report it to the police

• Reducing your regular outgoings

  Find out how to save on household, energy and water bills, your TV licence and travel costs

• Carers: help and support

  Help and support available for carers including social care needs assessments and financial help

• Check if your energy meter isn't working properly

  How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty