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• How volunteering affects your benefits - overview

  Check the rules about volunteering for the benefit you claim to make sure your benefits aren't affected. Read our advice about volunteering while on benefits

• Who must comply with the public sector equality duty?

  Lists the type of public authorities which must comply with the public sector equality duty. Also explains when private organisations or charities must comply, when carrying out public functions

• Reporting changes that affect your PIP

  Changes you need to report that might affect your Personal Independence Payment (PIP) claim and how to report them

• Preparing for your ESA medical assessment

  What will happen at the assessment, what to take with you, how to answer questions from the healthcare professional, what will happen next

• Accidents and illness when travelling independently

  What you should do if you’re an independent traveller and you fall ill or have an accident while you’re on holiday abroad

• Check if a financial service has followed the rules

  Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain

• Student housing - your behaviour in halls

  Explains how students can be sanctioned if they misbehave or have rent arrears when living in university halls of residence. Sanctions can include withholding qualifications, preventing students progressing in their course and eviction

• Check if you're eligible for PIP

  Conditions you have to meet to get Personal Independence Payment (PIP), a benefit that helps with extra costs if you're ill, have a disability or mental health issues