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• Check how council tax works and if you have to pay

  Check if you have to pay council tax and what to do if you think your tax band is wrong. Check if you have to pay for an empty property

• Arranging a funeral

  How funerals are arranged, what services you can expect to get from a funeral director and how to get help with paying

• Deciding whether to make a small claim

  Find out what you should consider before starting a small claim and when you can make one

• Banking – security and fraud

  Protecting yourself from fraud. What to do if you've had money stolen, been a victim of fraud or identity theft or if you've lost your bank cards or details

• Step 3: Check the type of discrimination

  To check if you’ve been discriminated against, you can check if you experienced a type of discrimination in the Equality Act 2010

• Making an employment tribunal claim

  Find out how to start your claim, how to fill in the claim form, what happens if you want to change it after you've sent

• Challenging a homeless decision

  Check if you can ask the council to review their decision. Check how to ask them for a review and what you can do if they don’t change the decision

• Check your rights as an agency worker

  Find out what rights you have and what extra rights you get after 12 weeks in the same job with the same organisation