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• Credit brokers explained

  Explains what a credit broker is and when they are properly authorised to act

• Letter to cancel a contract that's been breached

  Use this letter to cancel a contract if an essential part of it has not been fulfilled

• Starting a homeless application

  Find how to apply to the council for help if you’re homeless

• Contacting your energy supplier about a problem

  How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint

• Getting help for your child from your local council

  What support is available for you and your family - including extra help if your child is a ‘child in need

• Check your housing status if you rent from a private landlord

  Check what type of tenancy or other housing status you have if you rent from a private landlord. The rules depend on the date your tenancy started

• Homelessness

  Get advice on applying for homeless help from the council, including making an application and challenging a decision

• You've given a witness statement to the police

  What happens when you give a witness statement to police including information on withdrawing or changing your statement