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  • Help with legal fees when you separate

    Legal help or going to court when you split from your partner can be expensive. Find out about legal aid and other ways to save money on legal costs

  • When can you use the public sector equality duty?

    Explains when you can use the public sector equality duty to challenge decisions or policies which discriminate against you, or put you at a disadvantage

  • Sorting out school problems

    Find out how to sort out difficulties with your child’s education, including how to complain if a problem at their school isn’t resolved

  • Paying your water bills if you're renting

    Payment issues and problems you may have as a tenant with your water bill and what you can do

  • Q8 - getting around safely

    Help to fill in Q8: getting around safely for your ESA application. Find out what this means and how to correctly complete the question

  • Dispute a mobile, phone, internet or TV bill

    Challenge a bill if you’ve been charged too much for your phone, internet or TV. Your provider might have got your bill wrong or your bill could be high because of fraud

  • Payday loans - making a complaint

    How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules

  • How to claim PIP

    How to claim Personal Independence Payment (PIP) and the basic information you'll need to have to hand when you start your claim