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  • Challenge a tax credits decision

    Challenge a tax credits decision Appealing a tax credits decision at a tribunal Challenging a working or child tax credits decision - mandatory reconsideration

  • Before you apply for Universal Credit

    Information for before you apply for Universal Credit. Find out more about what Universal Credit is, check if you're eligible and how it's paid

  • Loans

    Overview and content list for loans. Read information about loans, including payday loans and information about credit brokers

  • Starting to rent from a private landlord

    Starting to rent from a private landlord Preparing to rent from a private landlord Information landlords ask for when you start renting Check the costs of starting to rent from a private landlord

  • While you're on Universal Credit

    Overview and content list for while you're on Universal Credit. Check how much you can get, reporting self-employed earnings and getting a budgeting advance

  • Check if you can challenge your redundancy

    Check if you can challenge your redundancy. Get help if you are looking to challenge your redundancy and making sure your employer followed the right process

  • Template letters to creditors

    Overview and content list for template letters to creditors. Use our list of template letters to find the one that's most appropriate for your needs

  • Problems with Housing Benefit

    Information about problems with housing benefits. Get help if your benefit is stopped or reduced, challenging a decision and paying back an overpayment