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• Withholding rent because repairs haven't been done

  The procedure that social housing tenants must follow if you decide to use your rent to pay for repairs and the risks of withholding rent when the landlord has not carried out repairs

• Check your rights if you share accommodation

  Check who needs to pay rent and what happens when someone moves out. Check the difference between joint tenancies and sole tenancies

• Arguments for challenging a sanction

  Find out what makes a sanction unfair, how and when to challenge one, how to get more details about your sanction and where to get help challenging

• If you think you've bought stolen goods

  If you've bought stolen goods you need to hand them in to the police. You should then be able to get a full refund. Don't return the item to the seller yourself

• Letter to complain about misdescribed goods bought from a private seller

  Use this template letter to complain about something you bought from a private seller

• If you’re being evicted by the council or housing association

  Your landlord has to follow steps before they can evict you. Find out how you can challenge the eviction and stay in your home

• Ask the council for money or help to do repairs

  Local authority powers and financial help available to private rented tenants and landlords to cover the cost of repairs or improvements

• Challenging a homeless decision

  Check if you can ask the council to review their decision. Check how to ask them for a review and what you can do if they don’t change the decision