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• Check you have the ‘right to reside’ for housing

  If you have pre-settled status or you’re waiting for a decision from the EU Settlement Scheme, check how to show you have the ‘right to reside’.

• You've given a witness statement to the police

  What happens when you give a witness statement to police including information on withdrawing or changing your statement.

• Check what an IVA is

  Find out how an individual voluntary arrangement (IVA) works and the type of debts you can include.

• Check your employment status

  Find out what your employment status is so you can understand how it affects your rights.

• Get help paying for energy efficiency home improvements

  Check if you’re eligible for funding or grants to make your home more energy efficient. Get help with the cost of insulation, boilers or improving your heating

• Reporting changes if you get Council Tax Reduction

  If you’re getting Council Tax Reduction, check what type of changes you need to tell your council about. Check what happens if you don’t.

• Switching from prepayment to paying by credit

  Replace your prepayment meter or switch your smart meter over so you pay for energy after you use it instead of paying in advance.

• Dealing with disciplinary action at work

  Find out what to do if your employer takes disciplinary action against you.

• Q12 - awareness of hazards or danger

  Help to fill in Q12: awareness of hazards or danger for your ESA application. Find out what this means and how to correctly complete the question

• Preparing for your PIP assessment

  Information to help you prepare for your Personal Independence Payment (PIP) assessment interview.