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• If your flat isn't fire safe

  Find out what to do if your landlord asks you to move out after a fire safety check

• Dealing with mortgage arrears

  What happens if you miss a mortgage payment, including how to agree a repayment plan with your lender so you can pay your mortgage in smaller amounts

• If you’re being evicted by the council or housing association

  Your landlord has to follow steps before they can evict you. Find out how you can challenge the eviction and stay in your home

• Offer to non-priority creditor - joint letter

  Joint letter template to offer money to non-priority creditors. Use this letter when you have some money available and need assistance putting it in writing

• Offer to non-priority creditor - letter

  Letter for when you have some money available to offer your non-priority creditors

• Ask the council for money or help to do repairs

  Local authority powers and financial help available to private rented tenants and landlords to cover the cost of repairs or improvements

• Letter to send evidence after your PIP claim form

  Template letter you can use if you need to send extra supporting evidence for your Personal Independence Payment (PIP) claim

• Complaining about a funeral

  What you can do if you're not happy with the service you've received from a funeral director