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  • After you've been dismissed

    Help with moving on and finding a new job after being dismissed, including benefits, getting a reference, and explaining your dismissal to a new employer

  • Taking action about human rights

    Things to think about before taking action about a breach of human rights, including checking a breach took place and choosing the best course of action for you

  • Stopping bailiffs at your door

    Check how to stop bailiffs coming into your home and what to do if they break the rules

  • Cancelling a package holiday

    Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up

  • Prepare for an asylum interview

    Get help preparing for an asylum interview (or ‘substantive interview’) when you apply for refugee status - it’s a chance for you to put your case across to someone from the Home Office

  • Problems with your business energy supplier or broker

    Complain to your business energy supplier or broker if you’re a small business or a microbusiness. Check if you can take your complaint to the Energy Ombudsman

  • If something you ordered hasn't arrived

    Check what to do if a parcel hasn't arrived and how to spot scam messages about it. Check your rights to a refund or another delivery and how to contact the seller

  • Sending your PIP claim form

    Information about where to send your completed ‘How your disability affects you’ form and how long you have