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After you've been dismissed
Help with moving on and finding a new job after being dismissed, including benefits, getting a reference, and explaining your dismissal to a new employer
Taking action about human rights
Things to think about before taking action about a breach of human rights, including checking a breach took place and choosing the best course of action for you
Stopping bailiffs at your door
Check how to stop bailiffs coming into your home and what to do if they break the rules
Cancelling a package holiday
Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up
Prepare for an asylum interview
Get help preparing for an asylum interview (or ‘substantive interview’) when you apply for refugee status - it’s a chance for you to put your case across to someone from the Home Office
Problems with your business energy supplier or broker
Complain to your business energy supplier or broker if you’re a small business or a microbusiness. Check if you can take your complaint to the Energy Ombudsman
If something you ordered hasn't arrived
Check what to do if a parcel hasn't arrived and how to spot scam messages about it. Check your rights to a refund or another delivery and how to contact the seller
Sending your PIP claim form
Information about where to send your completed ‘How your disability affects you’ form and how long you have